Our mission
We provide an intuitive resident management system and market-leading finance and invoice application, which is driven by constant innovation that matches the evolving needs of a block manager. We help block managers save time, create happier residents, and continue to thrive in a satisfying and fulfilling working life.
Our values
01
We are a team of technology enthusiasts who are deeply passionate about what we do. We embrace trends and continuously seek opportunities to push boundaries and deliver cutting-edge solutions to our clients.
02
Prioritise Customer Experience: Ensure that every decision and action taken enhances the overall customer experience, focusing on delivering exceptional service at all touchpoints.
Exceptional Service: Go above and beyond to provide outstanding service, ensuring every customer interaction is positive, helpful, and exceeds expectations.
Customer Partnership: Foster strong, long-term relationships with customers, acting as a trusted advisor and partner dedicated to their success and growth.
03
We believe that great ideas are born through collaboration and teamwork. We foster an environment where diverse perspectives are valued and everyone’s contributions are recognised and respected. We encourage open communication, active listening and a supportive atmosphere that empowers each team member to excel.
04
We are committed to making a positive impact on society and the communities we serve. Through various corporate social responsibility initiatives, we encourage our team members to volunteer, support local causes and contribute to a sustainable future.
Explore our history, goals and achievements.
Our culture
Meet the management team
Our team of experts has been working with property factors in Scotland since 2010. From humble beginnings, we worked with a small number of clients and our software managed 20,000 properties. Fast forward to our tenth year and we have clients all over Scotland with over 350,000 properties being managed by our bespoke software solutions. 2020 and beyond sees us expanding into England, Northern Ireland, and Wales to work with block managers looking for industry-leading property technology that works for them.
Chief Executive Officer
Bio
Chief Executive Officer
My biggest achievement has been growing the businesses I’m involved with. I started Proptimo (then called CPL Software) in 2010 and the business now serves over 95% of the private Scottish factoring market. I was also part of the leadership team at a successful legal software company that was focused on building high-value customer experiences, exiting following its acquisition.
Brian enjoys being a dad to his two sons, going to festivals and listening to all kinds of music, old and new. He is a keen golfer and once had 5 birdies in one round of golf, not bad for an 18 handicapper – he has never repeated the feat…
Visit Brian’s personal professional website to view his videos and articles where he offers his industry-leading insights.
Chief Technical Officer
Bio
Chief Technical Officer
Will joined Proptimo (then CPL Software) in 2010 as Lead Developer and quickly progressed to development manager, he now heads all development teams across the business. He has developed strong relations with existing clients to deliver individual software requirements. Will has excellent team management skills which he uses to guide, coach and mentor his development teams. Will has a BSc in Computer Science.
He enjoys gaming, playing the guitar, running and likes to keep up to date with cutting edge programming technologies. Will is married to his lovely wife, and is a doting father to his beautiful daughter.
Operations Director
Bio
Operations Director
Fran Megson joined Proptimo in February 2024 as Operations Director to lead Operational functions and introduce robust client-facing processes.
Fran has more than 20 years’ experience in the delivery of enterprise scale and global software solutions. She has a passion for problem-solving and thrives on identifying and overcoming the key challenges in operational software delivery to ensure that our customers always receive best-in-class services. Fran aims to maximise and optimise people’s performance and processes to ensure our customers get true value and actionable results from using our products.
With two teenage daughters and Charlie the German Shepherd at home, she is never short of entertainment (or mess!) but still manages to fit in a passion for netball, competing weekly the local league and umpiring for the region at weekends.
People & Culture Director
Bio
People & Culture Director
As the People and Culture Director, Helen is responsible for developing and implementing initiatives that attract, retain and develop top talent. A big part of this is ensuring that we have a positive and inclusive working environment, where our actions reflect our core values.
Helen is passionate about ensuring our people at Proptimo thrive, that they have the opportunity to develop themselves and have a strong sense of belonging.
Outside of work, Helen has two young children and a rescue dog called Daisy who keep her busy. When she finds a minute, you can find Helen in her local canals on her kayak or by the beach!
Software Implementation Manager
Bio
Software Implementation Manager
Leigh joined Proptimo in 2024 and provides experience in implementing robust processes and procedures that streamline the software implementation lifecycle, ensuring projects are delivered on time, and to the highest quality standards.
She takes pride in guiding customers through every phase of the project, from initial planning to final deployment, with a focus on clear communication and collaboration. By tailoring our approach to each customer, Leigh ensures that the software implementation is not only smooth but also aligns with Proptimo’s business goals.
Outside of work, Leigh is an avid reader and music enthusiast, passions that enhance her creativity and problem-solving skills.
Training and Implementation Manager
Bio
Training and Implementation Manager
Karen-Ann is responsible for managing new and existing clients to deliver support and training to ensure they get the best possible user experience from the Proptimo portfolio. She is responsible for the writing and delivery of Project Plans for the whole client life cycle, from implementation through to ongoing client support. She writes and delivers new training content and courses to ensure materials for clients are aligned with the latest software release. Karen-Ann is also responsible for the production of Knowledge Base materials and Training scenarios. She brings with her a wealth of experience from decades of teaching and education consultancy.
Her biggest achievement is returning to playing the clarinet seriously after a 27-year gap. She plays in a local amateur symphony orchestra and is also currently their president. Karen-Ann is an obsessive fan of professional cycling and the world stops in her house for 3 weeks each year in July when the Tour de France is underway.
Business Development Manager
Bio
Business Development Manager
Tom is Proptimo’s Business Development Manager as we seek to expand into the English, Welsh & Northern Irish private property management market. He is responsible for the management of the full sales cycle, taking a consultative approach to doing business with potential new clients to ensure our software is right for them.
Tom is a dab hand at identifying businesses and organisations who may benefit from our software and spends a lot of his time meeting new clients, attending trade shows, events and liaising with industry professionals. He is approachable, friendly, and always open to having a chat.
Tom is a huge car, F1 and watch nerd, and can often be found at a Grand Prix. He also loves to keep active spending his spare time in the gym and on the badminton court and he used to compete in track cycling and has even completed the London Olympic triathlon!
Product Consultant
Bio
Product Consultant
Chris brings over a decade of experience in the property management sector, with a strong focus on service charge accounting. Having worked extensively with property management companies, Chris understands the complexities of managing client accounts, service charges and compliance. Now, as a Product Consultant, Chris is dedicated to helping businesses streamline their processes by delivering tailored solutions and ensuring smooth implementation of key products.
Though new to the consulting role, Chris's deep expertise in property management provides a strong foundation for offering strategic insights and valuable support to clients. Chris is passionate about using technology to solve industry challenges, ensuring companies operate more efficiently.
Outside of work, Chris enjoys spending time in nature, finding peace in the outdoors and taking the opportunity to recharge and reflect.
